MICHAEL and LISA wouldn't know the definition of customer if one jumped up and slapped them. Hanging up on you because you refuse to call USPS to tell them that a package wasn't delivered. That's their job. If it's not delivered then you refund the money shouldn't you ensure the customer gets it? Acting like a 4 year old screaming my name multiple times like when your child pulls on your arm and says mommy. mommy, mommy, mommy. Seriously? I know my name. Interrupting you while you're speaking or talking over you. Talks condescending to you as if you don't have a voice opinion or your money isn't valued. The kicker is he calls you back after saying he is going to block your phone from a business line and then tries to lecture you because he felt offended that you had to explain the consumer merchant relationship and job responsibilities. Seriously? What college, high school or better yet who raised you? No wonder Atlantic City is Bankrupt!